Healthcare services are a growing concern and Cloud computing could help empower the patients with regards to access to medical information. The saviours could be in the form of Google and Microsoft, although Microsoft seems to be losing the race. They have the potential to make health records being made more accessible through data portability. This makes sense as people are realising the risk concerned with their detailed personal information being locked-up and under the jurisdiction of third-party servers. This improvement could be in the form of Health 2.0 (SaaS) which is increasingly being endorsed by the global healthcare system.
Google will multiply its Cloud offering and enterprises will find it hard to resist the multitude of applications offered by an improved version of Google Apps. Google has been very aggressive and as already acquired Postini. The upgraded Cloud features from Google will attract consumers who are currently using applications like Lotus Notes and Microsoft Exchange/Office.