Restoring Your iPod Touch
The final tip is to try resorting your iPod Touch. Remember, your device is backed up in iTunes each time you sync your iPod touch with iTunes, or update your device in iTunes. iTunes backs up the device’s settings, but applications that you have downloaded, music, video and photos are not backed up.
If you restore your iPod from an iTunes backup, the data (device settings, apps, music, video and photos) will re-sync to your iPod because the Sync option will be checked in iTunes when you restore from a backup. If you select to restore your iPod as a new user, the apps, music, video and photos will not sync until you check the Sync option in iTunes.
To manually back up or restore your iPod Touch from a backup, right-click your iPod listed in the Devices section on the left side of the iTunes window, and select Backup or Restore from Backup. It is important to note, however, that if you have never backed up your iPod, iTunes will not offer you the option to restore from backup.
When you restore an iPod from backup, it is not the same as doing a full software restore. When you restore from a backup, all settings, apps, and all other data is saved in a previous backup. When you perform a full software restore, all data is deleted and your iPod Touch is restored to the original factory settings.
The standard troubleshooting procedure for an iPod Touch is to restore it to factory settings. This deletes all data, so you should sync it with iTunes before you do this so you can back up your data. Connect your iPod Touch to your computer, open iTunes and allow it to sync.
To restore your iPod to factory settings, select the iPod under Devices on the left side of the screen.
Click the Summary tab.
Select Back Up to back up your iPod’s settings before it restores.
Select Restore when you are prompted.
It will then go through the restore process. When it is completed, the device will restart and the Apple logo will display on the screen when it starts up.
Next, you will want to restore from a previous backup. When it is finished restoring, select the backup you want to use for your iPod and then click Continue to complete the restore process. This process can take some time to complete.
If you have gone through all of these troubleshooting steps and your iPod Touch is still not working, you may want to contact Apple service repair for your iPod Touch. If they cannot repair iPod Touch, they will send you a new or refurbished one.