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Dealing with Communication Issues
RCA players are great alternatives to Apple’s iPod. But, if you own these players, then you may have run into some problems when you connect your RCA Opal MP3 player to your computer. So, what do you do if Windows Vista cannot find your RCA Opal MP3 Player?
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Check Your USB Cord
Well, the first step that you want to take is to make sure that the player is properly connected to your computer. Ensure that the USB cord fits tightly into both the computer and the player. Next, make sure that the player is connected directly to the computer. Sometimes your computer can’t read your player if you have your player plugged into some third-party device, which indirectly connects the player to the computer.
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CD Installer Incompatibility
If that doesn’t fix the problem, then the CD installer that came with the RCA Opal MP3 player may be the issue. Sometimes this program is not compatible with Windows Vista. If that is the case, you can download the applications without using the CD Installer from the Online Customer Support center.
Follow the onscreen instructions for installing the software. Always backup your audio tracks before running the installer, or you may lose your data.
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If your computer does find your player, you may still run into the problem that many people with Windows Vista run into: your computer is forcing you to reformat your player every time that you plug it in. The first thing that you want to try to correct this problem is to get the latest drivers for your player. That often fixes the issue. If not, then you may just have to deal with the problem. While it’s annoying, reformatting your player will allow you to transfer music between your computer and player.
Another player/Vista problem is freezing. If you try starting up your computer with the player plugged it, it can crash your computer. Only plug in the player after your computer has started to avoid this issue.
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Other Vista Issues
Other issues that you may run into with your player include not being able to drag and drop certain video files to your player. Before you can add videos to your player, you must use the RCA Video Converter to convert them into a format supported by your player. You must use the converter to reload deleted video files from your player as well.
Finally, none of the RCA MP3 players are compatible with iTunes. If you are trying to use iTunes to upload video and audio content, it will not work. You must drag and drop items directly into your player.
If you are still having trouble with your RCA Opal MP3 player communicating with your Windows Vista computer, then you may have to go with another player or upgrade your Windows system.
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