Because hyperacusis is not caused by abnormalities in the ears, diagnosis is primarily made by evaluating symptoms. The most successful method of treatment for hyperacusis is tinnitus retraining therapy. The goal of tinnitus retraining therapy for hyperacusis patients is to desensitize the brain to noises. An audiologist fits the patient with white noise generators. The white noise generators are devices that fit in the ears like hearing aids. The noise generators have volume controls that can be adjusted by the patient. At first the noise generated by the devices are perceived as loud by the patient. After wearing them for a while, the sound generated from them becomes barely audible to the patient, as they are desensitized to the sound. When this happens, the patient uses the volume controls to increase the level of sound. Once the patient is able to wear the devices with the sound adjusted to a certain high level, as determined by the audiologist, use of the white noise generators can be gradually discontinued. Tinnitus retraining therapy treatment can last anywhere from six months to eighteen months.
While the child undergoes tinnitus retraining therapy, teachers and parents can help decrease anxiety levels by helping the child avoid noisy situation. Teachers can arrange for the student to sit in the library or another quiet place when noise levels are causing the hyperacusis student problems. During treatment, the child may continue to wear ear plugs during times that they are not wearing their noise generators. Towards the end of treatment the audiologist will encourage the child to gradually reduce reliance on the ear plugs. Counseling can be beneficial in children who have developed phonophobia.