Problems With Your RA That Can Be Fixed
Often times there are small confusions about what an RA portrays and what they actually mean. Here are a few common examples where RA's unintentionally neglect students. In these cases try talking to your RA about it first before going to another person. You can talk to them directly or leave them a note.
They don't answer the door.
Remember that RA's have classes too, and may have other commitments or social activities outside of the residence halls. If you can't seem to find a time they are there, leave them a note under their door or ask them to have a set time every week they are available to students.
They said something inappropriate.
Although RA's are trained to be cautious of what they say and how they act, sometimes they get caught up in the moment and make mistakes. Everyone makes mistakes, even RAs. Be sure to approach them about it if they do or say something that bothers you. Often they didn't even realize they were upsetting someone and will apologize right away.
You got in trouble by them.
All RA's are instructed to uphold the same policies. These policies should be listed in a contract you signed, a handbook given to you, or some other written form. If you have a problem with any of the rules an RA is upholding, or believe an RA is upholding a rule that is unfair and isn't in your contract, please contact the RA first. Tell them if you think the rule was unfair, or unclear, or even plain false. If this does not work, then it is appropriate to approach the Resident Director. This is a person who has graduated with at least a bachelor's degree and has a little more authority, being the RA's supervisor. This is the next person in line to help you in college when dealing with a bad RA.