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Activating Microsoft Office Over the Phone

written by: •edited by: Brian Nelson•updated: 10/8/2010

You can activate your Microsoft Office software online or over the phone. If you do so by phone, you will be given a confirmation code to enter in order to activate the software.

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    If you wish to activate Office Home and Student by phone, you will call the number provided and speak to a representative. After providing your installation ID code, the representative will give you a Microsoft Home Office and Student phone confirmation code, which you can then enter into the wizard to complete the activation process. Please note that this method may take several minutes, as you must wait to reach a Microsoft representative and provide the information to that person.

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    Start the Activation Wizard

    Office 2007 Word Options 

    To begin, start the Activation Wizard. How you do so depends on which version of Microsoft Office Home and Student you are using.

    If you are using Microsoft Office Home and Student 2007, there are a few ways to start the wizard. You can click Start, point to Programs, point to Microsoft Office Tools, and then click Activate Product. Alternatively, you can start an Office application that has not yet been activated and click the Microsoft Office button. Select (Program Name) Options (such as Word Options or Excel Options). Select Resources in the left pane and click Activate.

    Office 2010 Activation 

    If you are using Microsoft Office Home and Student 2010,the activation wizard should appear when you start an Office application that has not yet been activated. If it does not or if you bypassed it, you can start it again by opening an Office program and going to the File tab. Click Help and select Change next to Product is not Activated.

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    Activate Microsoft Office by Phone

    Microsoft Home Office and Student Phone Confirmation Code: Wizard 

    Enter your product key into the space provided. If you are unsure where to find the product key, look for a yellow or orange sticker on the back of the case that originally contained your Microsoft Office Home and Student software. If your computer came with MS Office pre-installed, look for the product key on a sticker on your computer or in the manual that came with your computer.

    Select I Want to Activate the Software by Telephone. Click Next. Select your country/region. The wizard provides you with a phone number or numbers that you can call. Dial one of the telephone numbers provided to contact the Microsoft Office Activation Center. When a representative answers, state that you are calling to obtain a Microsoft Home Office and Student phone confirmation code.

    The representative will ask you for some specific information, such as the installation ID displayed on your screen. Provide the information as requested. The representative will confirm your information and give you a phone confirmation code. Write down the number and read it back to the representative to confirm that you have the correct code.

    Type the code into the activation wizard and click Next. Once activation is complete, a confirmation message appears. Close and restart any Office programs that are currently open to complete the activation process.

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