Hotmail Best Practice - How to Close a Hotmail Account

Written by:  • Edited by: Michele McDonough
Updated Feb 2, 2010
• Related Guides: Junk Mail | Windows Live | Windows Live Messenger

Maybe you have outgrown your email address, or you signed up for websites and are overrun with junk mail. Whatever your reason, you need to know how to close a Hotmail account. While there are some caveats, these steps will show you how to close Hotmail account.

Overview

Hotmail is now part of the Windows Live group of products and services. This means that actions you take regarding your Hotmail account may affect your other Windows Live applications. Read on to learn how to close a Hotmail account, as well as what will happen if you do so.

Should You Close Your Hotmail Account?

How to Close Hotmail Account
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While there are certainly a few reasons why you might want to learn how to close a Hotmail account, there may be more reasons why you should not. If you do not use the account anymore, you may be concerned about a hacker getting into it and using it to spam people in your contact list, or worse. You might also want people who legitimately try to contact you through your Hotmail account to receive a bounce message so that they attempt alternate contact methods to get in touch with you. As with any email account, though, you will lose all of your saved messages and copies of your sent messages, as well as your contacts' information.

There is another reason why you may not even want to find out how to close Hotmail account. In order to close your Hotmail account, you will need to close your Windows Live ID.

If you decide to close your Windows Live ID (and, in doing so, your Hotmail account), you will lose your ability to sign in to Windows Live Messenger. You will also lose your Messenger contacts and any of your Windows Live contacts. You will no longer be able to log into any other Windows Live services, either, including Windows Live Spaces and Windows Live Calendar.

You can opt to simply stop using your Hotmail account and let all of your contacts know you changed your email address. You can log into it periodically to ensure that no one else is using it.

If you really want to know how to close a Hotmail account without closing your Windows Live ID, simply leave it idle without logging in for several months. Hotmail accounts become inactive if not signed into for 270 days. Once it becomes inactive, all of your contacts and messages will be deleted and any emails sent to your Hotmail account will be returned as undeliverable. While your Hotmail account name will be reserved for you in case you decide to resume your account, if you wait another 90 days it will be permanently deleted.

Closing Your Windows Live ID

If you have read the previous section and still want to know how to close a Hotmail account, follow these steps.

  1. How to Close Hotmail Account: Windows Live ID
    click to enlarge
    Sign into your Hotmail account.
  2. Click on Options at the top right of your Hotmail Inbox. Click More Options at the bottom of the Options menu.
  3. Select View and Edit Your Personal Information under Manage Your Account.
  4. Click Close Account at the bottom of the page.

Read the warnings. If you still want to close your Hotmail account and your Windows Live ID, enter your password and click Yes.

Want to create a different Hotmail account? Read the Bright Hub article Creating a New Hotmail Account.


Comments

Showing all 3 comments
 
hector grabier candelaria justiniano Apr 5, 2011 9:02 AM
close
no puedo entrar a mi email
Tricia Goss Aug 30, 2010 1:40 PM
Page and Link By E-Mail Icons
Hi Jeanne,

Please correct me if I am wrong, but it sounds as though you are no longer using your Hotmail account and when you try to use the Send Page or Send Link by Email on the Command Bar in Internet Explorer, you are unable to do so because Windows Live is set as your default. If this is the case, changing your default email client should fix the problem. In Windows 7, click Start and type "default." Choose "Set Default Programs." There you can select the email client you want to use as your default.

I hope this is helpful to you. If I am not understanding you correctly, please let me know!
Jeanne M. Aug 30, 2010 11:27 AM
Page and Link By E-Mail Icons
Urgent! Dear Ms./Mrs. Goss, While your suggestion on how to close these accounts are helpful in some way (I've tried it but for some reason it keeps bouncing around, and will not accept my password), NO one has been able to understand how the Hotmail and Windows Live affects the above mentioned links. I have tried my darnest to send 'important' information from various sites by this method (which I used to do 'before' we got Windows 7), the Page and Link By E-Mail options, but Hotmail and Windows Live "voids" those tasks, so now I must desperately try to find another way around this, and I'm not the only one having this horrible problem.
I deeply apologize for such a long long letter, but I'm coming to the end of my rope with Windows 7, and don't know how in the world it was allowed to be sold, with these terrible issues. Thanks anyway for your help.
 
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