Comparing the Applications
When it comes to applications in Google Docs and Zoho, one of the biggest differences is in appearance. Google Docs may have some pretty advanced features, but the interface itself is definitely lacking. Basically, Google Docs looks like a rudimentary office suite that was thrown inside a web browser. Zoho, on the other hand has a more pleasant interface – one that actually resembles standard desktop office suites and has a navigational structure that is far more intuitive to desktop software users. So, if one of the things that is keeping you away from Google Docs is how different and clunky it feels compared to MS Office, you should give Zoho a try. The transition should be much easier.
Even without the nicer interface, the functionality of Zoho's applications seems more complete and thought-out. Seemingly simple tasks like sorting and color-coding can often be a hassle in Google Docs, and these capabilities work much more smoothly in Zoho. Admittedly, I've still run into a few quirks when using these features in Zoho, but far less often than when trying to format something in Google Docs.
All else aside, since they are actually online already, online office suites should excel at file sharing and instant web publishing. For the most part, both Zoho and Google Docs do a good job in this regard, but Zoho is decidedly better. With a single click, you can decide how you want to share or publish a file in Zoho, and the facilities for sharing a file privately are straightforward and simple. With Google Docs, these capabilities aren't terrible, but they could still use a bit of work. When trying to share files in Google Docs, I've often had trouble with lagging menus and unexecuted requests in addition to reports of it taking hours for the recipient to receive notification on file changes. With Zoho, no such problems have been encountered, and file sharing has been almost instantaneous.