How to Repair, Reset, or Restore Internet Explorer 8

Written by:  • Edited by: Lamar Stonecypher
Published Sep 9, 2009
• Related Guides: Web Browser | Windows | Internet Explorer

If your web browser isn’t functioning the way it should be, then the likelihood of having to repair the program is an option. But how do you repair it? Read on for more information.

Standard Repairing Methods

Usually, the best way to see if you can repair a program without performing a clean reinstallation is to check in your Control Panel, for the option to Uninstall a Program (in Vista) or Add or Remove Programs (in XP). From there, by choosing to uninstall the program, it would sometimes give you the option to repair it instead. Unfortunately, since Internet Explorer is pretty much glued to Windows, you can’t really uninstall it. As a result, the option isn’t there, so we'll just have to find another way.

Of course, for XP users, you can remove your upgraded version of Internet Explorer, but that would just revert to version 6, which doesn’t really help.

Reset Settings

Windows recommends one method of repairing damaged files. Here is what they recommend with Internet Explorer open:

  1. On the Tools menu, click Internet Options.
  2. In the Advanced tab, click Reset.
  3. In the Reset Internet Explorer Settings dialog box, click Reset to confirm.

By restoring Internet Explorer to its default settings, that should solve any problems. But if it doesn't, read on for another method to try.

System Restore

If restoring the settings didn't seem to work, you can try using System Restore, which you can use to return Windows to a point before Internet Explorer became corrupted.

Here's how to run System Restore:

In Vista:

  1. Go to Control Panel and select System and Maintenance.
  2. Select Backup and Restore Center.
  3. On the sidebar to the left in the next window, you should see the option Repair Windows using System Restore.
  4. In the new window that appears, look at the following options. The top option is the recommended restoration point. If you believe your corruption of Internet Explorer happened before that, click on the other option: Choose a Different Restore Point.
  5. Choose the date that you want to restore your computer to. To see previous restoration points, tick the "Show restore points older than 5 days" option. Click Next.
  6. Confirm that you want to continue with the operation, then click Finish. Your computer will restart.

In XP:

  1. From Start, in All Programs, go to Accessories, then System Tools, and choose System Restore.
  2. When the new window appears, choose Restore my computer to an earlier time, then click Next.
  3. On the Select a Restore Point page, select a date you'd like to restore your computer to on the calendar provided, and then choose Next.
  4. Next you'll see the Confirm Restore Point Selection page. Clicking Next will proceed with the restoration, and your computer will reboot.

Note that if this causes stability issues for Windows, you can always go back to the System Restore utility and undo the restoration process. In addition, if after performing the restoration, Internet Explorer is still corrupted, go on to the next method.

Reinstalling

If Internet Explorer won’t open at all to attempt this, or if the above method doesn’t work at all, then the other alternative is to perform a clean installation of the program. Of course, this would require downloading the program again. This can be obtained by clicking here.

As you may have previously experienced, installing Internet Explorer does take quite a bit of time, and perhaps will have to ultimately restart your computer to complete it.

Try Another Browser

If Internet Explorer continues to give you headaches, then perhaps it’s time to choose a different web browser. There are other alternatives made readily available to users. Keep in mind that any bookmarks that you’ve stored with Internet Explorer can easily be transferred to another browser. These are no second-rate browsers, either. They are fully functional.

Here are some alternatives:

  • Firefox (developed by Mozilla)
  • Safari (developed by Apple)
  • Opera (developed by Opera Software)
  • Chrome (developed by Google with Apple WebKit components, as well as Mozilla Firefox elements)

Comments

Showing all 8 comments
 
Geoff Anson-Smith Aug 4, 2011 8:04 PM
I have lost my Internet
I don't know how to get the internet back.
Every other program on my computer works.
I was told to re-boot and reload back on but for some reason the internet stop working and I dount knpw how to fix the problem.
LH Jun 25, 2011 3:23 AM
Nightmare Over
Explorer 9 is horrible! I can't believe we are getting duped into a program that is so non-functional. THANK YOU for telling me how to uninstall and go back to IE8! It worked!
rohn Oct 12, 2010 6:20 PM
ie8 (not responding)
i frequently get the (not responding) message with ie8 and have to constantly yurn the power off and restart the entire computer and lose all information or sites that i was visiting
what is causing this problem. i use high speed wirless dsl in my home
Paul Aug 26, 2010 7:24 AM
Another way to reset default settings ie8
Hi
I do not have the ability to click tools/advanced etc to reset to the default settings. If I click on any button it closes my ie8 down. I've tried uninstalling/installing etc - nothing seems to work. I need a way to reset to default settings not through tools button. Is there a systems command to do this. MS always seem to have at least 3 ways to do anything.
Many thanks
Paul
Abhinav Apr 27, 2010 10:40 AM
Internet Explorer 8
I have tried to uninstall the IE 8 but it is not there in my "add/remove " list thats strange.BUt I have Interenet Explorer 8.I am keep getting the errror "Program: C\program files\internet explorer.exeApplication has requested runtime to terminate it in an unusual way.".Pleaase suggest.
I have win vista
Matthew Becker Jan 20, 2010 11:23 AM
Responses
@ Cris. Which version of IE are you using? Have you tried a clean installation, or a system restoration?

@ Jeff: Glad that it worked for you. :)

It's a great tool so long as the browser isn't corrupt beyond repair.
jeff Jan 11, 2010 1:11 AM
thank you
you know i have tried so many things from so many sites for so many days with no luck...your method was so simple...thank you so much...i could have kicked myself on how easy it was...

# On the Tools menu, click Internet Options.
# In the Advanced tab, click Reset.
# In the Reset Internet Explorer Settings dialog box, click Reset to confirm

a simple reset buttom...wow..

Cris Jan 7, 2010 12:44 PM
Internet options will not open
Internet explorer is not working. Here are my problems:

Clicking internet options, will not open
ActiveX does not seem to be working
Yellow bar never appears when trying to download
Tools, edit, file, etc missing from top of page
 
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