Simple Troubleshooting when IE8 does not Start
The following three steps are the most simple troubleshooting steps when Internet Explorer 8 does not start.
- Step 1 – Check with a Blank Page
If clicking on the icon does not work, open the Start menu and select Run. In the dialog box, type "iexplore about:blank" without the quotes. There should be a space after "Iexplore". This is an attempt to load a blank page instead of your default home page. If the IE8 loads, the problem is with your home page. Go to the Tools menu and change the default page to blank.
If the above step does not work, you need to check if IE8 does not start in other user profiles as well. If you do not have any other user profile, create one and check.
- Step 2 – Check the User Profile
Log into a separate User Profile and see if the Internet problems occur there too. If IE8 works well, this means that your profile is corrupt. You will have to create a new user profile for use. However, before deleting the old user profile, make sure you check the option to keep your favorites, My Documents, and other settings related to the corrupt profile.
If the IE8 does not start in the other user profile too, you need to check the add-ons, plug-ins, and processes associated for isolating the cause of IE8 problem.
- Step 3 – Check IE8 Add-ons
To determine if there is any problem with the add-ons for IE8 (see image) on your machine, please check out the step 2 of the guide to troubleshooting Internet Explorer 8 when it hangs frequently. The step 2 of the said article also discusses isolating the add-on creating IE8 problem so that you can fix the problem.
If the above steps fix your IE8 problems, you are good to go. In case, none of these steps solve the problem when Internet Explorer 8 does not start, we need to go through some advanced troubleshooting.