In Microsoft Word 2003, make sure the Drawing toolbar is present. If not, go to the View menu, point to Toolbars and select Drawing. Select Flow Chart on the AutoShapes menu in the Drawing toolbar. Click on the first shape you want to use in your flow chart and click onto the Word document to place it there.

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Repeat this process with a shape for each step in the flow chart, selecting the shape you want to use for each part of the process and placing or moving it on the Word document to the proper position. When you have added all the shapes you need, add connectors to show the flow of the process. Go to the
AutoShapes menu and point to
Connectors. Select the type of connector you want to use. Click on the position on the first shape where you want to add a connector, and then click on the second shape to connect them. Repeat with all of the shapes in the flow chart. If the connectors are "greyed out" or inaccessible, turn on the drawing canvas by pointing to
Picture on the
Insert menu and selecting
New Drawing. The connectors will become accessible.

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