Diagnose the “Windows Limited or No Connectivity" Error Message
While a common cause for this error is a bug in the Windows XP Service Pack 2, there are a few other reasons why you may receive this error message. Here's how to diagnose and troubleshoot them:
- Check your Internet router for possible malfunction. Reconfigure or powercycle the router, and re-test your connection.
- Double-check your network cabling connections to ensure you have the proper cables and that they are working properly.
- Verify whether or not your firewall may be interfering with your connection. Disable your firewall and try connecting again. If you are able to connect with the firewall disabled, you will need to re-install it to fix the problem.
- Check and test the configuration of your network card. Reduce your connection speed to 10 Mbps and try connecting again to see if this fixes the problem. Here's how:
1. Right click on "My Computer" and select "Manage." Click on " Device Manager."
2. Locate your network card in the right-hand pane, and double-click to open it.
3. Click on the "Advanced" tab and then click on "Speed and Duplex."
4. Click on Start >> Control Panel >> System >> Hardware.
5. Change the settings from "Auto" to "10Mb Full. Click OK.