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The best software to play MP4 files is a free download called
VLC Media Player. In fact, it's one of the best video playback programs you can get for any file format because it can play just about anything without making you have to download additional software.
To download VLC Media Player, the easiest and safest place is to visit Download.com and get it direct from there. As of this writing, it has been downloaded just over 31.6 million times, so you can see it's a very popular media player. The total file size is less than 20 megabytes and it installs fairly quickly.
When you install the program, just keep all the default settings checked. It will make itself the default media player for some other audio/video file formats, and this is recommended especially for novice users so they can just double-click on the video file they want to play. The beauty of this media player is that it does not require any special configuration to work.
(Image credit: VideoLAN.org)