If you have problems with Hotspot Shield and you’re sure you haven’t encountered the 5 GB cap, first try setting your system time to U.S. Mountain Time (GMT – 7:00). Anchor Free is based in Englewood, Colorado, and that is where the IP addresses appear to originate from. (It might need to be done in the PC’s BIOS rather than in Windows if you have an older system.)
I found some recent conversation on the Web that people in Canada using Rogers and Shaw were having connection problems with Hotspot Shield that haven’t yet been resolved.
Also, I read that Hotspot Shield does not update automatically. Seeing if there’s a later version would thus be a good troubleshooting step.
Finally, I read that Hotspot Shield sometimes goes down for a day or two. When this happens, you can Google for something like “Hotspot Shield down” and find plenty of folks fussing about it. When they stop fussing, the service will be back up.