CNET TechTracker Review: Free Software Update Detection Utility

Written by:  • Edited by: Bill Bunter
Updated Jun 21, 2010
• Related Guides: Free Software
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CNET’s popular download.com website will help you to keep your software up-to-date via its TechTracker software. Check this article on why TechTracker is useful in your daily computing.

Introduction

CatchUp by CNET.com has been missed by many people. It’s back as CNET TechTracker, a free software update checker. TechTracker will scan your system for updates and will notify you if you need to update the installed software on your PC. Read this review to find out how TechTracker works.

System Requirements and Installation
Rating Good

Installing CNET TechTracker is an easy process. It can be installed on Windows XP, Vista and Windows 7. You are required to have a free and personal account at CNET.com before you can download the program and to allow you to view the details of the update scan in a browser window. Some might find free registration as privacy issue because an e-mail address is required. You can always use a non-primary email address if that is an issue.

The supported browser in viewing your TechTracker page is Internet Explorer, Firefox, Chrome and Safari. You can also view your TechTracker page in Opera (I’ve tried it and it is displayed properly) even though CNET.com did not specify the said browser as one of the supported browsers.

Options in Using TechTracker
Rating Excellent

TechTracker Notification on Updates You have the option to load TechTracker during Windows start-up and let it scan every four hours, daily, weekly, monthly or manually. Another option is to allow TechTracker to immediately scan the system when it launches.

There is an option to automatically download and install the new version of TechTracker, notify you on new version or you will manage yourself in updating TechTracker.

After the scan, a notification alert will appear (see image at the left). When you right-click TechTracker’s notification icon, the list of available software updates for your PC, in addition to the commands in using the program.

In the TechTracker website, there are other available options: receive e-mail for software updates (note this option is available to CNET.com members even if TechTracker is not installed or in use), send feedback for scan results and manage the PC in which TechTracker is currently installed.

The TechTracker site displays the detected software on your PC and provide some information of the product: whether you have the latest version, the version number of installed software, the status (out of date or up-to-date) and quick information about the software (editor and average user rating, download file size and total number of downloads).

Accuracy of TechTracker
Rating Average

Like other software, TechTracker has minor issues. An example is the incorrect detections of installed applications and product name:Minor Issue in Detected Software by TechTracker In the above screenshot, TechTracker incorrectly identify two items: I only have SUPERAntiSpyware Free edition and I have installed already the latest version of FileZilla. The TechTracker page let you send feedback so their team will make the necessary correction.

Another issue is, TechTracker failed to detect all of the installed software in a PC. Your option to send them a feedback (via your TechTracker page) to request or notify them of the program names that you want TechTracker to detect. This is similar with Secunia PSI which you can request to add software to be detected.

Images

Option to send alert on updates via e-mailGeneral Settings of TechTrackerAutomatic Update settings for TechTracker software

Price to Value
Rating Excellent

It's completely free! What more can I say?

Conclusion

While TechTracker has minor issues, it is still a useful application that you might want to use to detect and scan the PCs for new software versions. It's easy to use and manage, give it a try!


Comments

Showing all 6 comments
 
Donna Buenaventura Feb 15, 2011 11:46 AM
RE: CNET TechTracker Review: Free Software Update Detection Utility
Glad all is well now, James! :-)
James Bishop Feb 15, 2011 5:19 AM
Customer support
Support got back to me on Monday. They wrote an update that, when downloaded and installed, seems to cure the problem. That's pretty good service. Thanks for the help.
Donna Buenaventura Feb 13, 2011 3:14 AM
RE: CNET TechTracker Review: Free Software Update Detection Utility
I see, you are referring to http://www.cnet.com/techtracker-plus/
but they got free version for Mac also:
http://download.cnet.com/CNET-TechTracker/3000-18513_4-10967410.html

I hope you are using the latest installer for Mac...v2.0?
James Bishop Feb 13, 2011 2:56 AM
CNET TechTracker Plus Mac
CNET TechTracker Plus Mac is not free. It costs $16.16 at the current rate of exchange, and I paid it.
Donna Buenaventura Feb 13, 2011 12:24 AM
RE: CNET TechTracker Review: Free Software Update Detection Utility
James,
CNET Techtracker is free application. You shouldn't be paying for it.
James Bishop Feb 13, 2011 12:11 AM
It stops working
I paid the money, and downloaded the program. It worked for a few hours, quit, and will not reboot. Support answered my request for assistance with a question. I answered it. They have not gotten back to me in several days. My advice? Avoid the program until it works. Imac, 10.6.6, I have been a Mac user since 1983. Poor customer support for shaky software gets me upset.
 
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