SurfSecret KeyPad: Few Drawbacks worth Noting
Overall, the SurfSecret KeyPad is worth a purchase if you are concerned about safety. Even if you are not much concerned about the safety, the KeyPad is a good tool to save all your information to speed up your browsing experience. However, there are quite a few drawbacks that are to be taken into account.
1. The major drawback of SurfSecret KeyPad is that it is not supporting any Internet browser other than the Internet Explorer at the moment. This means that you can use the KeyPad only with the Internet Explorer.
2. You have to enter the login URL for which, you may have to first confirm the URL by trying to login manually. Upon getting the login screen, you can copy the URL and then paste it into the SurfSecret KeyPad.
3. Customer Support is limited to email support only. There is no phone or chat support. This means you don’t get real time help. The FAQs too are not comprehensive.
4. The most important point worth noting is that there is no way you can retrieve your master password once you lose it. You will have to create another user account and re-enter all the information once again if you lose the master password of your account in the SurfSecret KeyPad.
To sum up, KeyPad is good at several browsing factors: protecting your login and other information; offering ease of filling in data; and above all, faster browsing experience. For people who do not need to store passwords for less than ten sites, the SurfSecret KeyPad is free for the lifetime. If you need to store data for more than 10 websites, you will have to pay a one time fee of USD 29.95.
Considering the many benefits of the SurfSecret Keypad, USD 29.95 is not a bad bargain for those using Internet Explorer. Even I am buying it to replace my Excel sheet with the KeyPad. However, when I pay that amount, I would like to have real time access to the support system from SurfSecret. At the moment, they are offering only email support meaning I will have to wait for a minimum of 24 hours to get answers, which is slightly disappointing.