Review: Kaspersky Internet Security 2009 (Page 2 of 2)

Kaspersky provides basicly two forms of support: DIY and interactive. Those are my own terms for the offical support channels of Kaspersky, three of which I call DIY because they involve the user searching through the interactive help included with the application, searching through the online knowledge base hosted at the Kaspersky web site, or asking a question in the online forum, also hosted at the Kaspersky web site. The availability of these forms of help is fairly standard, what sets Kaspersky apart is the ability to get interactive help during working hours from support staff through either live chat or over the phone. I was very impressed to see phone support listed as an option, and then less so to see that the support was only offered from 8AM - 9PM. You know for a fact that things requiring support mainly happen at 1AM on a Sunday morning. With that being said, it is still impressive to see phone support offered as a standard option in an application geared towards home or home office users.

As a personal note, I'm very impressed so far with the web filtering abilities of the application. Kaspersky supports both Internet Explorer and Firefox, and does very well at recognizing both annoyances like flashy banner ads and inappropriate content. The computer which I use to test applications for review is also the computer that my kids use for homework, so the inclusion of parental controls was a big plus for me. Enabling the parental controls prompts the user for a password to secure the application, after which any change to application settings must be authenticated with the password. I use the parental controls to filter web access, and also to limit the hours that my kids can be online, and how much time total they can spend online. So far, everything works as advertised, and for this machine,that's a very big deal.

As a general rule, I really do not like spending money on anti-virus software. That's one of the reasons I like this suite so much, it is not just anti-virus, but a complete security solution for a PC. I have only skimmed the surface of all of the features available in thsi software, for complete details, you can visit their website. I'm very pleased with Kaspersky Internet Security 2009 thus far, and barring any future problems, I fully expect to be renewing my license next year.

Kaspersky may not be as well known as competing products such as Norton Internet Security, but it's every bit as effective. A simply great product!

Would you like to read more reviews? Look around Bright Hub and you’ll find reviews of numerous other anti-virus solutions including Norton Internet Security, ESET Smart Security, McAfee Total Protection, Blink Professional and ZoneAlarm Internet Security Suite.