Status of Symantec or Norton Antivirus
If the status of Symantec or Norton antivirus shows an "Attention," you should immediately check the cause. The image at right is an example of when Symantec antivirus virus protection requires attention because the email protection has been disabled. It does not mean that your computer is at risk from viruses, Trojans, worms, spyware, adware or other types of malware, but does mean the protection by Symantec to scan incoming and outgoing emails will not be scanned for malicious codes within the messages or the email attachments.
This type of problem on Norton's security status is easy to fix. Manually enabling any disabled protection should bring back the "Secure" status message, or by clicking on the "Fix" button to automate the process of enabling the protection offered by Symantec.
The image below is another example where a computer can be "At risk," because one of the important protection modules in the Symantec product that protects the computer against malware, has been disabled:
This can be fixed as well by enabling the disabled protection. However, if enabling the protection continues to display a "At risk" or "Attention" status in the Norton antivirus program, the user needs to try and restart the computer and then check the product's security center status again.