McAfee Total Protection 2010
While most antivirus review experts averaged a 3.5 star for McAfee, most customers only gave the antivirus software 1.5 stars out of a possible 5.
The largest complaint bar none from most users was how the software froze the desktop upon install. One customer, who had several chats via telephone customer support, was actually asked if his PC had a virus; where he responded—“isn’t this is what your software is supposed to prevent?" Other users experienced the “desktop freeze" as well.
Customer support was also an issue as many users said there was no “free" paid online chat. After 10 years of using the McAfee antivirus, another customer refers to it as “Crack-Afee," for the many times it had to be reinstalled (per customer support suggestions) and how over the 10 years, this version slows down the computer noticeably.
While the antivirus comes with a firewall, most users say it’s useless and McAfee Total Protection only received 2 stars out of 5 for malware protection.
What users did like was the User Interface (UI); it offers only 4 items to choose from, Firewall, Subscription, Scan, and Update. Because McAfee constantly updates, some wonder why the update feature is there in the first place, however.
As far as true virus protection, users found no real virus definitions and many false positives were reported. Suspicious websites are only warned and not blocked. The program works on Windows 2000, XP, Vista and 7, but most users felt the customer service for problems was so poor, their desire was to stop using the product and either go to a more expensive antivirus protection or try some of the free antivirus programs.
Beyond the customer reviews of McAfee Total Protection 2010, you can find a Bright Hub expert review here.