If you experience any of the symptoms mentioned on the previous page, such as not being able to connect to the Windows Update site or not being able to access any websites containing certain virus-related terms, you might be infected with the Conficker virus. Immediately scan your computer by running your antivirus to see if it can detect and remove the virus. Sometimes this is all you need to do.
If the resident antivirus does not detect the virus or cannot remove it, chances are that it does not contain the definition for Conficker virus. If you are on a network, check for uninfected computers that can access Windows Update site. If you can access Windows Update site from any other computer, download the latest MSRT (Microsoft Malicious Software Removal Tool) and scan the network. You can run the tool by typing MRT (skip the letter “S") in the Run Dialog. Use the Custom Scan option to specify the infected computer(s).
You can also download the latest version of any of the following software to remove the Conficker virus: AVG, McAfee, Norton, Panda, BitDefender, F-Secure, Symantec, Sophos, Kaspersky, Trend Micro, or Sunbelt Software.
If you are not able to access the websites of any of these antivirus programs from the infected computer, use another computer to download the program and install it on the infected computer. Once installed, you can use the antivirus to remove Conficker.
If you are not able to install the antivirus on the infected system, you may install it on a connected computer and run a remote scan. If you have an extra uninfected computer, you can connect it to the infected computer using Ethernet to create a peer to peer network so that you can run a remote scan. You may also rent or borrow a laptop and connect it to the PC after installing the software on it.
If any of the above does not help, you might need a technician who can remove Conficker virus manually or with special tools.