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AVG 9 Installation - Dealing With MSVC Redistributable Error

written by: Felix•edited by: Bill Fulks•updated: 7/1/2010

Dealing with the following problem in AVG 9 installation:"MSVC redistributables installation failed. Installation of AVG can not continue."

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    MSVC error while installing AVG

    avg-av-logo short One of the common problems of installing AVG--especially the newest version, AVG 9, is an MSVC error. Usually, it comes in an error box with the following message:

    MSVC redistributables installation failed. Installation of AVG can not continue.

    This problem has been quite a hassle for all AVG users who wished to upgrade their AVG version from 8.5 to 9. The following sections will specify on how to fix MSVC redistributables error for Windows XP/Vista/7.

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    Windows XP - Updating Visual C++ Library

    The usual cause for MSVC error in Windows XP is the outdated Microsoft Visual C++ libraries installed within the operating system. In some cases, it is not necessary to update Visual C++ libraries. First of all, try reinstalling AVG 9, and if the problem persist, download the latest version of Microsoft Visual C++ libraries on the official Microsoft website.

    After the library installation, restart your computer and try to run AVG installation again. If the problem persist, continue to the following methods.

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    Solution #2 - Install AVG to a new directory

    Some users have reported that installing AVG into a new folder works. To ensure compatibility, first check for the latest version of AVG installation executable, which can be found on the AVG official website. Then, try to install AVG into an alternative directory. If this does not work, continue to the next method.

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    Windows Vista/7 Users - Turn UAC off

    Sometimes UAC is hindering the installation of AVG. A possible solution is to turn UAC off before installing AVG 9. You can do this by navigating to Start --> Control Panel --> User Accounts (or Start --> Control Panel --> User Accounts and Family Safety --> User Accounts). This should show your user account status. There will be a link titled Change User Account Control Settings (Windows 7). From this, you can change the setting to the bottom Never Notify. The changes will take place after you restart your computer.

    Alternatively in Windows Vista, the setting can be found on the same Start --> Control Panel --> User Accounts. The left-hand navigation bar should show the option Turn User Account Control on or off. Uncheck the Use User Account Control (UAC) to help protect your computer. Restart your computer and try to install AVG again. If the installation is a success, do not forget to turn your UAC back on.

    Alternatively, AVG has distributed another solution.

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    Official AVG Fix

    A fix from AVG is now available. A file called msvcfix.zip can be downloaded from the official website. The file msvcfix.bat can be extracted from this archive file. Put the .bat in the same folder as the executable installation file, and run msvcfix.bat. Installing AVG 9 should work by using this method.