User reviews of the Kodak EasyShare 5 were somewhat better than those for the Kodak EasyShare 3 photo printer, The average of the user reviews at Amazon was two and a half stars. There were fewer five star reviews than the ESP 3 had, but there were also far fewer one and two star reviews.
More people complained about setup problems, and also said Kodak support was not well prepared to deal with the problems setup was giving users. Another user, despite Kodak support, was never able to get it to work with her Mac.
Another user was on her fourth replacement printer sent from Kodak, and said although Kodak claimed they were sending her new printers, she was sure they were reconditioned products. In her Amazon review Carolyn D. Hopkins included the number for Kodak you need to get your replacement printer- “1-800-421-6699. GOOD LUCK!"
Another user pointed out that Kodak recommends you do not let dust get on your photo paper- and that Kodak has built a paper tray that can not be folded or retracted while loaded, and Kodak does not have a dust cover available.
There were users who were very happy with the printing, ink consumption, paper handling, and color quality of their printers. One said he'd had the printer for three weeks, and had satisfactorily printed 2000 documents, many of them on card stock. Others were happy with the printer- pointing out that it was very inexpensive, did a quick job on snapshots and had medium copy and scanning performance- which was what you should expect from a budget AIO photo printer. They did advise picking up the printer on sale.
A number of people had color issues where a color would just not print, even with a brand new cartridge. Others had color dropout in the middle of printing, and some just could never get the printer to print.
Almost everyone had issues with noise from the printer, and some complained about vibration.
There were several user issues with skewed printing, and one review offered the idea that this was because any non Kodak paper slipped against the “polished plastic feeding rollers," and therefore could not print content parallel to the paper edge.