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Download, Install, and Troubleshoot MS Wireless Mouse Drivers

written by: C.D. Crowder•edited by: Simon Hill•updated: 11/22/2010

Before using your Microsoft wireless mouse, you must install the Microsoft wireless mouse drivers. Learn where to get these drivers, how to install them and steps for troubleshooting installed drivers.

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    Wireless Mobile Mouse 3500 

    When you buy a Microsoft wireless mouse, it may come with a driver disk. Insert the disk into your computer and follow all prompts to install the drivers and Intellipoint software which adds functionality to your wireless mouse. Turn on your Microsoft wireless mouse after the drivers have been installed.

    Windows may be able to detect your mouse and install drivers the moment you sync it to your computer. See the directions for your exact model for syncing instructions as different models have different instructions.

    You can download the latest drivers and Intellipoint software from Microsoft's Download Center. Enter the name and model of your Microsoft wireless mouse and press Enter to view the latest available drivers and software. Download the drivers and software to your computer and install as directed on the Microsoft download site. Typically, double-click the installation file and follow the prompts to complete the installation.

    Image Credit: Used with permission from Microsoft

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    The installation process for Microsoft wireless mouse drivers is mainly automated. You will need to connect the wireless USB receiver to your computer before Windows can recognize and install drivers automatically. If you install the drivers from a disk, you will be prompted to connect the receiver and turn on your mouse to complete the installation. When you download the drivers, have your mouse on and connected during the driver installation. If you have any problems after installing your drivers, restart your computer.

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    After installing your Microsoft wireless mouse drivers, your mouse may still not work correctly. The easiest way to fix the problem is by uninstalling and reinstalling your drivers. Open the Start menu on your desktop. Right click Computer or My Computer and choose Manage. Select Device Manager. Choose Mice and Other Pointing Devices. Right click your Microsoft wireless mouse and choose Uninstall. Follow the steps in the Download and Install sections to reinstall your drivers.

    If problems still exist, download the newest version of the driver or Intellipoint software. Visit Microsoft's website and only download the newest version of the drivers. This is especially the case if you have recently upgraded your operating system. You can also install the latest updates for your Windows system. Go to Start, select All Programs and select Windows Update. Choose Custom and look for any updates pertaining to your mouse. Also download and install all critical updates.

    Open Device Manager if you are still having problems. Right click your Microsoft wireless mouse. Choose Update Driver Software. Windows will automatically search for and update your driver if a new one is available.

    For more troubleshooting advice, see How to Fix a Microsoft Wireless Mouse 5000 Trouble and How to Troubleshoot a Microsoft Wireless Mouse: Blinking Red Light.

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