Launch your Internet browser. If you find that you have a dead network connection, then you should first troubleshoot your connection to restore your Internet connection. Here's how:
1. Find out if the problem is with your router. Refer to the instruction manual for your particular router for instructions on how to reset the connection.
2. Check all of your Internet connections if there is no problem with your router. Ensure that you have the correct type of cables. It may be necessary to test different types of cables to ensure that the cable you’re using is working properly.
3. Examine your network card to ensure that it is correctly configured and in proper working order. Change the setting on your network card to 10Mbps of Full Duplex to determine whether this will solves the issue. Here’s how:
- Open your Control Panel and then double click on the System icon.
- Click on Device Manager and then go to your network card. Click on the Advanced tab.
- Locate the Link Speed and Duplex section.
- Change the option from Auto Detect to 10Mbps/Full Duplex.
-
4. Next, test your firewall. Re-install your firewall to ensure that it is not blocking your Internet connection. If this does not do the trick, you will need to re-set your TCP/IP stack. To do this, download and install WinsockXPFix.exe.