HP Color LaserJet CM2320fxi Review

Written by:  • Edited by: M.S. Smith
Updated Jun 11, 2009
• Related Guides: HP

The HP Color LaserJet CM2320fxi MFP is an impressive sounding All-In-One printer, with some very good looking specs. However, despite what a renowned HP Color LaseJet should be able to do, the reality has fallen short of the mark.

HP LaserJet CM2320fxi MFP: A Complete Solution

The HP Color LaserJet CM2320fxi MFP is a color laserjet AIO, made by one of the best known names in the world of printers. Hewlett-Packard has put together a printer package that can be networked to serve a small company, with a duty cycle of 40,000 pages. HP.com is selling it at $900 USD, but it can be found online for as low as $740 USD. Its recommended volume is from 1000 to 2500 pages a month. It is a good sized piece of equipment, weighing about 77 pounds, and filling a 20” x 20 “ X 26” high spot in the office. The size is actually awkward however, too low to set on the floor, and far too tall to set on a desk; it needs a printer stand about the height of a low coffee table.

It is equipped for networking with built in Ethernet, a USB port, and slots for memory cards. You can print directly from the printer, and scan to your computer or to email - when the scanner is working! It is capable of printing, copying and scanning documents up to legal size (8.5” x 14”). It can handle practically any type of paper in a wide variety of sizes, envelopes, labels, card stock and transparencies, with two 250 sheet input trays as well as a 50 sheet multipurpose tray for manual feeding. The ADF can handle up to 50 sheets.

Both black and white and color printing are 21 ppm, with 600 x 600 dpi resolution for mono and 600 x 1200 for color. The copier runs at 20 ppm for both black and white and color copies, can enlarge to 400%, reduce down to 25%, and make up to 99 copies of a document. While this is not the fastest printing on the market, the printer can keep producing steadily until the job is done. This MFP is capable of automatic duplexing - a capacity that a lot of business owners value.

Black and three separate color cartridges are included and installed, rated for 1200 pages each. When new ones need to be purchased, the cartridges are rated at black, 3500 pages, and color, 2800 pages each, and can be found online for about $110 each, or directly from HP at about $120 with free shipping. A good deal is available on the black from HP, with a double pack, 7000 pages, for $175 USD. HP's use of three separate color cartridges also eliminates wastage of your color ink. HP claims that color printing is as cheap as mono printing- a real break for smaller companies.

It scans at 1200 dpi, 19200 enhanced, and is supposed to be able to minimize the lines caused by scanning from a book, along with darkening or lightening the output as needed. Scanning can be done directly from the printer back to the computer or to email. The 2.4” LCD display on the printer has a neat PC free preview of output that can be viewed before printing or sending.

The fax is just as useful, holding up to 250 sheets in memory with a speed of 33.6 kbps. It also comes with full duplex faxing, fax forwarding, and even filters junk faxes, as well as having a six number speed dial and auto redial. Users seemed pretty satisfied with faxing capabilities and performance.

The printer can be used with numerous operating systems: Windows 2000, XP, Vista, Windows Server 2003, Novell Netware 3.2, 4.2, 5.x, 6; Red Hat and SuSE Linux 6.x or higher, Mac OS X 10.3 and higher, and more. This gives businesses a wider range of options than many more expensive network printers.

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Comments

Showing all 10 comments
 
Rebecca Scudder Feb 22, 2011 4:25 PM
Ron's question on reliability
Hi Ron,

I've gone out to find out what I could on the scanner issue, which is the biggest fault this MFC seems to have.

According to recent reviews, scanner problems still seem to be the biggest issue with the printer. For print speed and quality, people are generally happy, although there are still issues networking the printer, as the full printer software suite needs to be installed on each computer to take advantage of its capabilities.

Checking at HP Support, they did a firmware update for W7 in 6/2010. None of the software drivers have been updated since late 2009. This means that any of the scanner issues caused by software are going to still be here now. HP onsite user rating for this printer is 2.3 of 5. So, if you need MFC features other than scanning, and you do not network, this printer is fast and fairly reliable. If you scan and network - look further for your ideal printer.
Rebecca Scudder
ron wilson Feb 22, 2011 3:22 PM
2320 hp questions
Ms. Scudder,
You mentioned that the hp 2320 fell short of the mark and that it reliability was not up to what it should be - could you please elaborate on these as I am thinking of buying the unit.
Thanks,
Ron
Ink Cartridges Feb 6, 2011 11:03 AM
This is a printer that does
This is a printer that does the bare minimum, with no real surprises, apart, perhaps, from the speed at which it can print the first page.
Damien Dec 14, 2010 5:17 PM
Email contact question
Hi I'm trying to edit/delete some email contact on my edit email contacts on hp color laser jet CM2320fxi.

Can anyone give me a pointer?
Cheers
Michael Oct 3, 2010 2:32 PM
Review
We have sold dozens of these units with zero issues, and the standalone-scan-to-email (no software required) is unbeateable. The scanning is fast and the duplexing is a welcome feature. I would not recommend the entry level unit as it requires a computer to scan. We even use the top model in our own office and everyone loves it. Seriously, the M1522nf and M2727 were lemons compared to this unit. I found some of the comments in the review to be strange as we have not experienced any of the problems. One thing to note is that if you use legal paper the paper tray sticks out front (not behind) and if you want to cover it up - you need to order a $20 part from HP parts (that they should have just included).
Rebecca Scudder May 5, 2010 5:23 PM
Scanner question
Hi Paul,
Are you looking for a standalone scanner to send documents to your computer or email, or a MFC laser printer that includes scanning? There are MFC inkjet printers which do a nice job scanning, but the ink can be pricey with inkjet printers. You might want to look at the Brother MFC-845CW ( http://www.brighthub.com/office/home/articles/3617.aspx ) for a small office printer, or the Brother MFC 6490 CW ( http://www.brighthub.com/computing/hardware/reviews/25620.aspx ) if you are doing scanning larger documents- although it has some problems with printing dark colors- it is great for black and white and can scan 11 x 17 inch documents.
Paul Kulang May 5, 2010 12:17 AM
Looking for a good scanner
we are doing scann file over 300 pages a day, what scann can we use.
David Jan 31, 2010 4:17 PM
Canon 9170 MFC Is also a Bust!
Spent over $1500.00 for the 9170 which seems to be similar to this HP unit. I battled with tthe cannon for over a month trying ti get Scan to File and Scan to e-mail working but could never do it even though I could transfer files across all my networked computers, The canon would also return to the Scan to File screen despite needing to return to the main menu. It was a very complicated machine that was very difficult to set up and you still had to manually put it into Scan to PC mode. After 4 weeks I threw in the towel and fought with the internet vendor to take it back. After 4 months, it was finally picked up and I received a refund. I will never buy another Canon product again as their support was terrible. Now after looking at these reviews, I am about to give up on a MFC. Any suggestions besides HP and Canon?
Chay Nov 3, 2009 5:51 PM
Color printer/copier
This was an eye opener. I was ready to buy it! Now I need to find a machine that does what this one promises but really works. Any suggestions?
Chris Aug 3, 2009 7:03 PM
Thanks for your useful review
After having toiled with the previous HP LaserJet 2840 MFC for what seems like years now I was somehow expecting that the inclusion of a standalone scan to email function in this model would resolve the scanning issues evident in HP's MFC's of late. You review has firmly cemented my now well founded thoughts that HP cannot manufacture a mulitfunction that just works and further complicates things by supplying bloated, hopeless and grossly unreliable software to give these MFC's the kind of features that other manufacturers appear to do natively on their hardware. Just like the 2840, this one sounds like one to steer well clear of.
 
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