Iomega is a company that produces a wide range of data storage devices, including external hard drives, removable storage drives, and network storage solutions. Currently, their most impressive product would be the Prestige Portable Hard Drive, Compact Edition. Weighing at only 0.38, or just above a third of a pound, and measuring four inches long, this portable hard drive can store up to 640 GB and only costs $89.99 on Iomega’s site. It is ideal for travel or constant use between two or more computers as it can easily fit into a shirt pocket.
Many of Iomega’s products are designed to be affordable and reliable, and there are options of different hard drives with little variation in pricing. They also offer a large selection of free software to make use of their products easier and more convenient for consumers.
For customer service, users can log on to the official Iomega site, and can either browse the user to user help forums or call tech support directly; if a user has purchased a Service Plan, they are able to receive tech support over the phone 24/7, while a user with a warranty can call on a weekday from 9am to 10pm, and any after hours or weekend calls will cost $50 each.
Any products out of warranty will be charged an additional $50 fee, which can be quite hefty as an after hour, out of warranty call can cost the equivalent of a new product.